PTS Bridge Help Desk – Official Support & Ticketing Portal for PTS Bridge School ERP
PTS Bridge Help Desk is the dedicated complaint & support ticketing system for schools using
PTS Bridge School ERP. Raise a support ticket, track its
status in real time, and get help from our School ERP support team for admissions, fees, attendance,
exams, payroll, RFID and GPS integrations — all from one login.
Everything you can manage from this Help Desk
- Raise & track support tickets
- Real-time ticket status tracking
- Project & module-wise issue routing
- Priority & SLA based escalation
- Multi-school, multi-branch access control
- Instant email & in-app notifications
- Screenshot & file attachments on tickets
- Parent complaint & feedback portal
- Fee module & online payment support
- Admission & enquiry ERP support
- RFID / biometric attendance support
- GPS vehicle tracking module support
- Online exam & result module help
- Payroll & staff salary module support
- QR / ID card & banner generation help
- Dashboard & MIS reporting support
- SMTP / email delivery troubleshooting
- Google Sign-In & SSO login support
- Role-based access & security queries
- Mobile app (staff/parent) support
- Bulk data / Excel import assistance
- Timetable & scheduling module help
- Live comment thread on every ticket
- Ticket history & audit trail
- Onboarding & new school setup support
- Bulk ticket assignment for support staff
- Custom reports & data export requests
- Server uptime & incident updates
- 24x7 self-service knowledge base
- Dedicated account manager escalation
Who uses PTS Bridge Help Desk?
School administrators, ERP super-admins, teachers, accounts staff and parents across schools running
PTS Bridge School ERP use this help desk to log issues, request features and get fast resolutions from
the Eagle Eye Solution support team based in Ghaziabad, Uttar Pradesh.